Frequently Asked Questions

Answers to the questions our customers ask most

Can't find what you're looking for? Email us at info@tmgtech.org or use our Contact page and our team will be happy to help.

What services does TMG Tech offer?
TMG Tech is a digital solutions company offering logo & brand design, website design and development, e-commerce development, mobile application development, SEO and digital marketing, video animation, and print/stationery design. You can view detailed packages on our Packages page.
In which currency are your prices shown?
Prices are shown in your local currency for reference and are automatically converted from a US Dollar base at current exchange rates. Customers in Pakistan see prices in Pakistani Rupees (PKR). You can also switch the currency manually using the selector on any pricing page. Orders are billed in USD at checkout.
How do I place an order?
Choose a package on the Packages page and click Order Now, or contact us with your requirements through the Contact page. Our team will confirm the scope, share a brief, and guide you through payment to start the project.
What payment methods do you accept?
Payments are processed securely through our online payment gateway. Once you place an order, you will be directed to a secure checkout to complete the payment. If you need an alternative arrangement, please contact us before ordering.
Do you offer revisions?
Yes. Each package lists the number of revisions included, and several packages include unlimited revisions. The exact revision policy for your order is shown in your selected package's feature list.
What is your turnaround time?
Turnaround depends on the service and package. Many logo and design concepts are delivered within 24–48 hours, while websites and larger projects follow a timeline agreed with your project manager. Initial website concepts are typically shared within 48 hours.
What is your refund, return, and cancellation policy?
We want you to be satisfied with your purchase. Please review our full Refund Policy for details on refunds, returns, and cancellations, including eligibility and how to request one.
Will I own the rights to the final work?
Yes. On full payment and project completion, you receive 100% ownership rights to the final deliverables along with the source files, as described in your package.
How is my personal data handled?
We collect only the information needed to deliver our services and communicate with you, and we handle it in line with our Privacy Policy. We do not sell your personal data.
How can I contact your support team?
You can email us at info@tmgtech.org, use the live chat on our website, or reach us through the Contact page. Our team responds as quickly as possible during business hours.

Still have questions? Get in touch — we're here to help.